FAQS - ZENNER METERING TECHNOLOGY(SHANGHAI) LTD.-金沙9001以诚为本

Q

The recharge times of your system are different from the recharge times in the meter. Can you recharge again?

A

Can recharge, but can not get on the meterich does not affect the user's normal use.

Q

Will your gas meter shut off the valve automatically if gas leakage?

A

Valve will be closed, it also will alarm if installed

Q

Does your gas meter need to be tested every year?

A

Residential gas meters are normally tested before installation, and do not need to be tested during subsequent use. The flowmeter needs to be checked once a year.

Q

How about the guarantee of your company meter?

A

According to the contract agreements, lifetime maintenance, only material cost

Q

Does the meter have the functions of N-day non-communication and N-day non-gas shut-off valve?

A

N day non-communication and N day without gas shut-off valve can be realized.

Q

What is the success rate of your Internet of Things report?

A

Reported at around 99.5%

Q

Your meter with IoT sometimes normal, sometimes ERR04, what is the reason?

A

Gauge is not connected to the server

Q

How much gas does your IoT meter left and will remind you to pay?

A

How many squares can be set according to actual needs

Q

Why is the bank-certificate system compatible with your company's card watch, and many users report the E-07 error code when they buy the gas for the second time, what is the reason?

A

Probably because silver certificate system is not perfect compatible