FAQS - ZENNER METERING TECHNOLOGY(SHANGHAI) LTD.-金沙9001以诚为本

Q

What is the reason why the meter do not show?

A

A. No battery installed or low battery
B. display failure
C. Virtual welding of power connection

Q

What's the reason why the new meter doesn't run away after installation?

A

A. meter burst
B. The mer was installed incorrect

Q

Why is the batteries need to be replaced once a month and some once a weeks?

A

A, users may have bought fake batteries
B, users may mix new and old batteries
C. If replacing the regular battery still consumes fast power, it can be returned to our company for review.

Q

What is better about your company's amount meter than the gas meter?

A

A. The amount meter can be used with the ladder gas price, and the gas price can be adjusted at any time
B. The amount displayed at the end of the amount table allows users to intuitively see their recharge amount
C, can prevent users from hoarding gas, whether it is low or high price gas can be deducted according to the corresponding steps in time

Q

Why does the meter go negative?

A

A. Check whether the system has set the overdraft volume.
B. The plug of the meter valve may be damaged by pressure, causing the valve not to close
C. There may be objects at the valve port, causing the valve to close improperly
D. Artificial stolen gas, the meter valve was damaged
E. The meter is reversed

Q

What is the reason why your meter has more mechanical readings than electronic readings?

A

A. The meter has used a clearin card
B. steel reed is damaged
C. missing magnetic steel
D. Used transfer card

Q

Your table with electronic than mechanical reading and more reading what is the reason?

A

A. Have done card replacement
B. used transfer card

Q

The card is not responding. What is going on?

A

A. the chip of the user card may be damaged
B. the card slot may be faulty
C. Meter without battery

Q

Your system is so slow and can not afford big data?

A

A. It maybe that the computer's memory configuration is too small
B. Failure of the charging system
C. Network unstability
D. there is a problem with the server